Grudin's reasons for failure of collaborative software:

from his paper: Groupware and Social Dynamics: Eight Challenges for Developers

• A disparity between who does the work and who gets the benefit
• for example: scheduling software
• Critical mass and the Prisoner's Dilemma ("lurking")
• for example: The NOAA Java HyperNews Discussion page
• Disruption of social processes
• lack of awareness about unequal relationships
• example: project tracking software, and "The Coordinator"

Last modified: Tue Aug 5 17:53:49 DST 1997