Grudin's reasons for failure of collaborative software:
from his paper: Groupware
and Social Dynamics: Eight Challenges for Developers
- A disparity between who does the
work and who gets the benefit
- for example: scheduling software
- Critical mass and the Prisoner's
Dilemma ("lurking")
- Disruption of social processes
- lack of awareness about unequal relationships
- example: project tracking software, and "The Coordinator"
Last modified: Tue Aug 5 17:53:49 DST 1997